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California Hot Spas - Testimonials

Justin S.
Yuba City, Ca
1/1/2015   United Spas Executie Model

Steve at California Hot Spas was recommended to me by a neighbor in 2007. I called and expressed my interest to purchase a hot tub, knowing nothing about hot tubs. He came out, assessed the area I wanted to install my tub, and provided me with the info I needed to begin my shopping. His prices and options on in-stock items were competitive with everything I could get online, and he offered the ability to special order tubs that he didn't currently have. Once I made my choice, the transaction was flawless, and the installation was prompt and professional. Steve taught me how to use chemicals efficiently in order to minimize their use while maintaining the quality of the water in the tub. Since then, I've had minor wear-and-tear maintenance issues that were resolved quickly and affordably after a phone call and a visit. I now have a 7+ year old tub that looks and performs like a new tub. The customer service and product quality has kept me as a regular customer and I would recommend Steve and Live Oak's California Hot Spas to anyone that asks.

  Ladonna C.
Yuba City, Ca
12/29/2014    Coleman Spas Heritage Series CO-737B

We had a great experience at California Hot Spas! Steve was very knowledgeable and guided us to a spa that met our need and our budget. He was very patient in answering all our questions before the purchase and after as well and as new hot tub owners we had a lot of questions.

Michael M.
San Diego, Ca
11/4/2014    Catalina Swim Spa Model 16ft Relay-Imperial Pooltable

It is highly unusual these days to be fortunate enough to find a business that not only meets your expectations but greatly exceeds them. This is one such business.

Our experience at California Hot Spas was delightful and professional throughout. It started with our delightful initial meeting with Steve Hesson to discuss and consider the various models offered; his careful placement of our order on our next visit, as well as his quick responses to all our follow up questions; the careful delivery of the the spa by an experienced and knowledgeable crew and, finally, a thorough, patient and complete explanation of all of our spa's features and its start-up and operations by Steve Hesson over a Holiday weekend no less.

As previous owners of a California Hot Spa product purchased over 8 years ago we had a fairly good idea of what to look for but did not expect to be so impressed with the range of settings and features offered by the new Califonia Hot Spa's products, as well as the high quality of their spas. Their products are the best quality, finish and construction we have ever seen in spas. Their staff is equally great!

We recommend, without hesitation, California Hot Spas and their great staff if you are in the market for a high quality spa with an excellent and highly knowledgeable, friendly group of individuals to support it and meet all your spa needs.

 Mommy E.
Oroville, Ca
9/10/2014   Cal Spas Patio Series Z-731B

If you are ever in the market for a great deal on spa contact Steve at Cal Spas in Live Oak, the customer service is outstanding (even 6 months after you've purchased) and they deliver all over! Give them a try, you wont be disappointed!

Paul N.
Roseville, Ca
5/17/2014    Cal Spas Escape Series E-758L

We shopped online and at the big warehouse stores also.  We decided this investment should professionally setup and installed. After a friends recommendation we decided to visit California Hot Spas & we were very comfortable with Steve & his knowledge of spas, clearly he's been in the industry for a long time. We used one of the electricians Steve recommended & everything went smoothly.  Steve & his crew delivered & setup the spa. We were so glad we didn't order online & get a curb side delivery, it would have been so tough to move such a big spa by ourselves!

Spa works great & it melts away the stress every evening , we feel like we are on vacation every time we use our spa!  Thanks Steve & Amanda!

 Brian D.
Chico, Ca
2/21/2014    Reconditioned Phoenix Spa

We had been in the market for a hot tub for a while and had shopped around quite a bit.  Steve was very helpful and informative.  We made the deal on a Saturday and our hot tub was up and running by Wednesday.  It was a 2011 7'x7' that looks like brand new.  He refurbished everything including all new jets and a new cover.  I could not beat the price and he delivered it to Chico for FREE!  The warranty is great and he made himself available at any time for questions or service calls.  Highly recommended!

 Yelper N.
Nevada City, Ca
10/28/2013   Cal Spas Escape Series E-752L

Our spa was delivered on Friday morning, on time, set up perfectly, at a great price.

Steve and his help were very professional and made the experience exceptional.

We could not ask for anything better!! We purchased one of the deeper, larger models and it is super quiet.  It hold the temperature well and is a great spa.

It was well worth the drive from Nevada City!

 Jenny G.
Healdsburg, Ca
6/5/2013    Cal Flame P-Series 4 Burger Grill

Steve was amazingly helpful and kind to me. I needed a grill fast and he came through. I highly recommend his store and will always use him from now on!

 Thomas T.
Paradise, Ca
12/5/2012      Catalina Spas Samoa Turbo

Steve, the owner gave me a terrific deal on a terrific tub that my whole family is bonkers over, myself even more so. The Catalina Spa I purchased did need a little cabinet sanding to close the main door, but other than that is an amazing tub. The control system is easy to use but so sophisticated that I rarely have to even think about maintaining it. The ozone generator and the built-in circulation timing seem to do the lions share of the water cleanup, so when I forget to add chemicals it's no big deal. When I go out to use it the water has become crystal clear leaving me with a terrific soak. It has excellent jets and plenty of bubbles, runs cheaply and the multicolor LEDs and knobs are awesome. LOL, the waterfall is fun too, but my favorite is the lounge chair with the best leg and foot jets imaginable;)

Delivery went well after a couple of phone calls to get things worked out and both Steve and his assistant were genuinely good people. Steve has low overhead and can do business at better price while giving plenty of good old-fashioned customer service.

 Alan R.
Live Oak, Ca
10/2/2012    Phoenix Spas Cortez Model (Purchased 2004)

Bought a hot tub there and when ever i need something the owner is on top of it. Even went above and beyond with the delivery of the tub. The owner is a stand up guy.

 Invisible J.
Yuba City, Ca
9/13/2012   United Billiards Pooltable-Catalina Spas Samoa Turbo

We purchased a full size, slate bed, pool table from California Hot Spas several years ago. Great product & great price that includes delivery, setup, cover and other accessories.

We went back this year we purchased a Catalina hot spa and are very happy with the service and the product. Lots of features, lots of power & lots of jets! The LED change colors & are great mood setters!
We looked at the bigger warehouse stores & other websites, but, did not want a curbside drop-off and decided on a local vendor who'll deliver and setup or spa properly.
Local service is easier than an 800# and a phone tree!
The owner; Steve will also do service calls. He stocks spare filters, chemicals,etc. Steve has also done service calls for friends who had problems with leaks, etc. and is knowledgeable about many brands. I suggest you look at this local company as this is a product that you will have for many, many  years to come & if you move, he has a moving service too!
I have been back for chemicals & he's helpful with them also.